Community- or citizen-based monitoring is a generic term for citizen oversight of public services. Also known as participatory monitoring, CBM is ideally led by the local population and involves both oversight and reporting of service quality, efficiency, and efficacy.
Local-to-Local Dialogues are used by Grassroots Organisations Operating Together in Sisterhood (GROOTS Kenya), to empower and giving a voice to marginalized demographics such as women.
Public hearings are “open gathering[s] of officials and citizens, in which citizens are permitted to offer comments, but officials are not obliged to act on them or, typically, even to respond publicly."
Problems and Purpose Community-based monitoring (CBM) allows civil society to gather and analyse information from government service users’ points of view. The Black Sash CBM model involves eight key phases some of which run concurrently. The starting point is setting up infrastructural arrangements with the government. Black Sash also creates...
