Data

General Issues
Planning & Development
Specific Topics
Housing Planning
Infrastructure
Collections
OECD Project on Representative Deliberative Processes
Location
Toronto
Ontario
Canada
Scope of Influence
City/Town
Links
Tenant Communications Strategy Update (Panel Report Enclosed)
OECD Project Page for Innovative Citizen Participation
Ongoing
No
Time Limited or Repeated?
A single, defined period of time
Purpose/Goal
Make, influence, or challenge decisions of government and public bodies
Develop the civic capacities of individuals, communities, and/or civil society organizations
Approach
Consultation
Evaluation, oversight, & social auditing
Total Number of Participants
28
Open to All or Limited to Some?
Limited to Only Some Groups or Individuals
Recruitment Method for Limited Subset of Population
Stratified Random Sample
General Types of Methods
Deliberative and dialogic process
General Types of Tools/Techniques
Facilitate dialogue, discussion, and/or deliberation
Recruit or select participants
Propose and/or develop policies, ideas, and recommendations
Specific Methods, Tools & Techniques
Deliberation
Civic Lottery
Citizens' Reference Panel
Online Consultations
Legality
Yes
Face-to-Face, Online, or Both
Both
Types of Interaction Among Participants
Discussion, Dialogue, or Deliberation
Listen/Watch as Spectator
Information & Learning Resources
Written Briefing Materials
Expert Presentations
Teach-ins
Communication of Insights & Outcomes
Public Report
Primary Organizer/Manager
MASS LBP
Type of Organizer/Manager
For-Profit Business

CASE

TCHC Tenant Communications Strategy and Tenants' Reference Panel

August 12, 2020 Jaskiran Gakhal, Participedia Team
August 6, 2020 Joyce Chen
General Issues
Planning & Development
Specific Topics
Housing Planning
Infrastructure
Collections
OECD Project on Representative Deliberative Processes
Location
Toronto
Ontario
Canada
Scope of Influence
City/Town
Links
Tenant Communications Strategy Update (Panel Report Enclosed)
OECD Project Page for Innovative Citizen Participation
Ongoing
No
Time Limited or Repeated?
A single, defined period of time
Purpose/Goal
Make, influence, or challenge decisions of government and public bodies
Develop the civic capacities of individuals, communities, and/or civil society organizations
Approach
Consultation
Evaluation, oversight, & social auditing
Total Number of Participants
28
Open to All or Limited to Some?
Limited to Only Some Groups or Individuals
Recruitment Method for Limited Subset of Population
Stratified Random Sample
General Types of Methods
Deliberative and dialogic process
General Types of Tools/Techniques
Facilitate dialogue, discussion, and/or deliberation
Recruit or select participants
Propose and/or develop policies, ideas, and recommendations
Specific Methods, Tools & Techniques
Deliberation
Civic Lottery
Citizens' Reference Panel
Online Consultations
Legality
Yes
Face-to-Face, Online, or Both
Both
Types of Interaction Among Participants
Discussion, Dialogue, or Deliberation
Listen/Watch as Spectator
Information & Learning Resources
Written Briefing Materials
Expert Presentations
Teach-ins
Communication of Insights & Outcomes
Public Report
Primary Organizer/Manager
MASS LBP
Type of Organizer/Manager
For-Profit Business

From July 2011 to August 2011, the 28 members of the Toronto Community Housing (TCHC) Tenant Communications Strategy and Tenants' Reference Panel convened to ask residents how the TCHC could improve the way it communicates with tenants.

Problems and Purpose

Background History and Context

Organizing, Supporting, and Funding Entities

Participant Recruitment and Selection

Methods and Tools Used

What Went On: Process, Interaction, and Participation

Influence, Outcomes, and Effects

Analysis and Lessons Learned

See Also

Toronto Community Housing's Tenant Participation System

References

External Links

Notes

Data was sourced from OECD (2020), Innovative Citizen Participation and New Democratic Institutions: Catching the Deliberative Wave, OECD Publishing, Paris, https://doi.org/10.1787/339306da-en