The eTrikala project is operated by the first Digital City in Greece, the Municipality of Trikala. The Municipality of Trikala is the owner of the platform and has outsourced the basic management processes of eDialogos, as for all the other vertical applications, to eTrikala SA, the municipality’s company in charge of the development and operation of the Digital City. eTrikala SA, contributing a manpower of around 30 employees specialised in IT and eGovernment is responsible for the maintenance of all applications.