Data

General Issues
Economics
Specific Topics
Budget - Local
Information & Communications Technology
Location
Ipatinga
Brazil
Scope of Influence
City/Town
Links
e-agora - Contextualising Local e-Democracy
Multi-channel citizen engagement: the Ipatinga PB experience (PB part 3)
Start Date
End Date
Ongoing
No
Time Limited or Repeated?
A single, defined period of time
Purpose/Goal
Make, influence, or challenge decisions of government and public bodies
Develop the civic capacities of individuals, communities, and/or civil society organizations
Approach
Consultation
Research
Spectrum of Public Participation
Consult
Open to All or Limited to Some?
Open to All With Special Effort to Recruit Some Groups
Targeted Demographics
Stakeholder Organizations
General Types of Methods
Public budgeting
Informal conversation spaces
General Types of Tools/Techniques
Manage and/or allocate money or resources
Collect, analyse and/or solicit feedback
Inform, educate and/or raise awareness
Specific Methods, Tools & Techniques
Participatory Budgeting
Information and Communications Technologies (ICT)
SMS (Text Messaging)
Legality
Yes
Facilitators
No
Face-to-Face, Online, or Both
Both
Types of Interaction Among Participants
Express Opinions/Preferences Only
Informal Social Activities
Decision Methods
Voting
Communication of Insights & Outcomes
Public Hearings/Meetings
Traditional Media
New Media
Type of Organizer/Manager
Local Government
Funder
European Commission
Volunteers
No
Evidence of Impact
Yes
Types of Change
Changes in people’s knowledge, attitudes, and behavior

CASE

The e-AGORA Project: Participatory Budgeting in Ipatinga, Brazil

August 23, 2020 Jaskiran Gakhal, Participedia Team
December 8, 2018 Jaskiran Gakhal, Participedia Team
September 19, 2017 christophersmith
March 30, 2014 christophersmith
General Issues
Economics
Specific Topics
Budget - Local
Information & Communications Technology
Location
Ipatinga
Brazil
Scope of Influence
City/Town
Links
e-agora - Contextualising Local e-Democracy
Multi-channel citizen engagement: the Ipatinga PB experience (PB part 3)
Start Date
End Date
Ongoing
No
Time Limited or Repeated?
A single, defined period of time
Purpose/Goal
Make, influence, or challenge decisions of government and public bodies
Develop the civic capacities of individuals, communities, and/or civil society organizations
Approach
Consultation
Research
Spectrum of Public Participation
Consult
Open to All or Limited to Some?
Open to All With Special Effort to Recruit Some Groups
Targeted Demographics
Stakeholder Organizations
General Types of Methods
Public budgeting
Informal conversation spaces
General Types of Tools/Techniques
Manage and/or allocate money or resources
Collect, analyse and/or solicit feedback
Inform, educate and/or raise awareness
Specific Methods, Tools & Techniques
Participatory Budgeting
Information and Communications Technologies (ICT)
SMS (Text Messaging)
Legality
Yes
Facilitators
No
Face-to-Face, Online, or Both
Both
Types of Interaction Among Participants
Express Opinions/Preferences Only
Informal Social Activities
Decision Methods
Voting
Communication of Insights & Outcomes
Public Hearings/Meetings
Traditional Media
New Media
Type of Organizer/Manager
Local Government
Funder
European Commission
Volunteers
No
Evidence of Impact
Yes
Types of Change
Changes in people’s knowledge, attitudes, and behavior

Europe's e-AGORA prompted a participatory budgeting initiative in Ipatinga, Brazil, allowing the city to use various communication technologies from Latin America and Europe, both online and offline, to incentivize citizen participation with the goal of revitalizing democracy.

Problems and Purpose

The European e-AGORA program began with the relationship between democratic practices and the use of technology in the media. This initiative was coordinated by the city of Issy-les-Moulineaux, France and had the goal of coordinating between Latin American and European cities on the topic of democracy. The way of achieving this was by permitting the two regions to interchange their used practices, their know-how and experience; accordingly, a program could be established which seeks to solve different problems affecting democracy in each region that are principally related to citizens’ participation. [1]

e-AGORA was put together by two cities in Europe, namely Issy-les-Moulineaux in France and Frameries in Belgium, and the two Brazilian cities of Ipatinga and Juiz de Fora; as well as Viña del Mar in Chile. [1]

There were 11 programs financed by the European Commission (70 percent) which were put into place in European and Latin American cities between 1999 and 2006.

Beginning as the result of a report which revealed apathy among citizens in terms of participating in local politics and also a lack of confidence in the government, the program e-AGORA planned to use various communication technologies to incentivize citizens to participate in order to revitalize democracy. [1]

Background History and Context 

In 2001, various meetings in the communities of Ipatinga took place where leaders brought up written proposals by citizens. Proposals contained ideas of public works so that they could be financed. [2] The government offered a certain budget so that citizens could share their opinion in these meetings in terms of what would be the most appropriate outcome.

The city of Ipatinga was a pioneer in using the internet as a complementary tool so that citizens could indicate their vote and their opinion. It has been perceived that the use of the internet has led to an increase in the participation of women and the youth and has furthermore incentivized people to go to face-to-face meetings. [1]

Originating, Supporting, and Funding Entities

The participatory budget of Ipatinga was financed by the European Commission by 70 percent and 30 percent by the governments of each participating city. [1]

Participant Recruitment and Selection

The people who were part of the goal of the program were political authorities, local workers, members of society, in general a group of people who could represent their cities. [1] The program has "contacted a minimum of 62 and a maximum of 107 direct beneficiaries" in each city. [1] They should be able to transmit and share their knowledge over the program with their neighbours and other acquaintances. In the end, the program counts on the participation of at least 124 to a maximum of 214 people. [1]

Methods and Tools Used

Electronic means of communication were used to give citizens the power to control determined political responsibilities. Transparency in political processes could accordingly be reinforced while augmenting citizen participation in political decisions.

This initiative is also an example of participatory budgeting, an increasingly common method of democratic innovation broadly described as "a decision-making process through which citizens deliberate and negotiate over the distribution of public resources." There are many benefits associated with participatory budgeting including increased civic and democratic education; increased government transparency; and an increased opportunity for participation by historically marginalized populations.[1]

What Went On: Process, Interaction, and Participation

In 2005 in Ipatinga, assisted by a marketing campaign on TV, radio and in newspapers, the city administration together with the e-AGORA project launched an experiment based on using the telephone as another informational tool. [3] It consisted of [3]:

  • A toll-free number so citizens could call and give their opinion over related budget allotments
  • SMS messages were sent to citizens incentivizing people to participate in face-to-face meetings
  • A voice-automated recording system, recorded by the city mayor, informing over the meetings

The goal of using the telephone as a medium was designed to reach the most excluded and poor population on information that was listed on the internet.[1] All in all, 2,950 SMS messages were delivered, and 30,817 calls were made, of which 29,811 were heard in their totality. [3] This means that 96 percent of citizens that answered the calls heard the whole message. [3]

Influence, Outcomes, and Effects

The experiment was part of the evaluation by the Electronic Democracy Center and the information below reflects what was observed [3]:

  • Compared with the previous year, before the experiment, an increase of 14.7 percent of participation among citizens was recorded.
  • 48 percent of those who went to meetings had previously seen the website or heard of it via telephone
  • More than 50 percent of those who went to face-to-face meetings sad that the telephone call was the tool which most motivated them to go to the meeting.

The Ipantinga case is interesting not only because of its multichannel access, but also because of the complementary nature between online and offline mediums which led to the success of the face-to-face meetings.

Analysis and Lessons Learned

Want to contribute an analysis of this initiative? Help us complete this section!

See Also

Participatory Budgeting

Online Consultations 

References

[1] Peixoto, T. (2008). GL: e-Agora, The White Book of the Local eDemocracy. e-Agora. Retrieved from https://joinup.ec.europa.eu/sites/default/files/document/2014-12/media2001.pdf 

[2] Martinez de Oliveira, F. (n.d.). Internet Use and Citizen Participation in Local Government: Ipatinga's Interactive Participatory Budgeting. Ash Institute of Democratic Governance and Innovation, Harvard University (US). Retrieved from http://imaginecomoxvalley.ca/wp-content/uploads/2012/04/Ipatinga_ITG_Case.pdf 

[3] Peixoto, T. (2008, Sept 8) Multi-channel citizen engagement: the Ipatinga PB experience (PB part 3). DemocracySpot. Retrieved from https://democracyspot.net/2008/09/10/multi-channel-citizen-engagement-th...

External Links

"Em Ipatinga, tecnologia digital garante transparência e maior participação popular no Orçamento". Jornal da Comunicação Corporativa. [Portuguese]

"Contextualising Local e-Democracy" Epractice.eu. 2008

Technologies for Citizen Participation in Budgeting Processes 

ITG Project Case Study- Interactive Participatory Budgeting in Ipatinga, Brazil 

Notes