Information and Communications Technologies (ICT)
- Face-to-Face, Online, or Both?
- General Type of Method
- Deliberative and dialogic process
- Informal conversation spaces
- Typical Purpose
- Make, influence, or challenge decisions of government and public bodies
- Develop the civic capacities of individuals, communities, and/or civil society organizations
- Spectrum of Public Participation
- Open to All or Limited to Some?
- Open to All
- Number of Participants
- There is no limit to the number of people who can participate
- Types of Interaction Among Participants
- Express Opinions/Preferences Only
- Discussion, Dialogue, or Deliberation
- Ask & Answer Questions
- Scope of Implementation
- No Geographical Limits
- Level of Complexity This Method Can Handle
- High Complexity
A broad range of tools and techniques emphasising the connective role of information technologies (IT). ICTs require the integration between telecommunications, and computers which allows users to generate, store, transmit and manipulate information.
Problems and Purpose
Broadly speaking, ICT can be used in any place where face-to-face interaction is impossible or where it is more efficient (resource or time-wise) to communicate through technology. Multiple studies have been done comparing the efficacy of online vs face-to-face deliberation methods such as Citizens' Juries but results are inconclusive. While it may not be ideal for deliberation, ICT does provide an easy and accessible way to articulate preferences through, for example, online voting or SMS (text message) notifications.
Origins and Development
Participant Recruitment and Selection
How it Works: Process, Interaction, and Decision-Making
ICTs require the integration between telecommunications (telephone lines, wireless signals), and computers (including software, middleware, audio-visual systems) which allows users to generate, store, transmit and manipulate information. Due to its broad and vague nature, the definition of ICT is constantly evolving as technology advances and systems of communication become more complex.