Citizen Integration Platform (PIC), Costa Rica

Costa Rica's Citizen Integration Platform uses a three step method of engagement including online and offline components. The process begins with idea sharing and moves to project co-creation and implementation.

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Problems and Purpose

The Citizen Integration Platform (Plataforma de Integración Ciudadana, PIC) was created to facilitate the process of urban co-creation through citizen participation at different scales: encouraging local improvement at the community level and collecting proposals for citizen advocacy at the national level. The online Agora PIC platform allows citizens to find and participate at each level of the PIC process: issue reporting, proposal presentation, and project implementation. [1]

Origins and Development

Participant Recruitment and Selection

How it Works: Process, Interaction, and Decision-Making

The PIC process contains three main phases:

  1. Citizen Dialogue: reporting what can be improved in the country and sharing concerns with others. Completed mostly online.
  2. Participatory Proposals: Meetings where participants present their proposals and co-create the solution with the community.
  3. Launching Projects: Review the projects that are in the process of being implemented and who is behind them.[2]

Influence, Outcomes, and Effects

Analysis and Lessons Learned

See Also


[1] Agora PIC,


External Links