MASS was commissioned by the Mental Health Commission of Canada (MHCC) to gather 36 randomly-selected Canadians to hear from mental health leaders and deliberate on policy recommendations to shape MHCC's strategic plan for the first ever national Citizens' Reference Panel.
Problems and Purpose
The Citizens' Reference Panel was tasked by the Mental Health Commission of Canada "with learning about the mental health needs of Canadians, how mental illness is treated across Canada, understanding the priorities of different communities, and working together to recommend actions for inclusion in the Mental Health Action Plan for Canada. The Panel met for five full days in Ottawa, where they completed an intensive learning and deliberation process." 
Background History and Context
Organizing, Supporting, and Funding Entities
Participant Recruitment and Selection
Methods and Tools Used
This case is an example of a Citizens' Reference Panel, which refers to "a non-compulsory public jury used in Canada to provide policy advice to public and elected officials. They are generally convened by the government or a public agency and typically meet several times over a period of weeks or months to learn about, discuss, and reach agreement (or alignment) on a contentious public issue."
What Went On: Process, Interaction, and Participation
Influence, Outcomes, and Effects
Analysis and Lessons Learned
 Reference Panels. MASS LBP. Accessed April 28, 2019, https://www.masslbp.com/refpanels
Mental Health Commission of Canada
Recommendations from the Citizens’ Reference Panel on the Mental Health Action Plan for Canada