VouliWatch.gr is a collaborative online platform aimed at bridging the divide between citizens and Greek representatives. It offers Greek citizens the possibility to publicly ask questions to Greek MP’s and MEP’s, while also crowdsourcing citizen data for legislation.
Problems and Purpose
Recent events in Greece show growing levels of public distrust. In fact, "opinion polls show a vacuum of political representation, disrespect for traditional political institutions, and widespread pessimism about the future" . Previously a harbinger of democracy, the Greek Parliament is now a painful reminder to many Greek citizens of the "systemic failure" of their institutions during a period of crisis . Ever since Greece was obliged to implement harsh austerity measures in order to avoid bankruptcy, the rise of unemployment especially among the youth produced political radicalization, extremism, and rejection of the establishment parties. Public frustration however comes with a growing demand for more participation in decision and policy making, hence the surge of open government and political technology initiatives, especially by startups, policy makers, urban activists, and engineers.
VouliWatch "aims to boost participation in the political process by providing a platform through which citizens can have their concerns and claims heard, influence legislation, and contribute to increased political accountability" . It also stands for reforms in the legislation-making process in Greece, the promotion of parliamentary transparency, and good government among the three interacting powers (judiciary, executive, and legislature). Capitalizing on a series of pre-existing good open government practices and the growing demand for openness and participation in legislation politics, the project utilizes social media, TV appearances, and public events to engage more with the younger strata and create a massive circle of volunteers and supporters to boost its effort .
Origins and Development
The idea to create a "Parliament watch" (Vouli in Greek means "parliament") digital platform in Greece was conceived by Antonis Schwarz, a young entrepreneur in 2013, after the success of such a platform in Germany . Schwarz met Panagiotis Vlachos, a lawyer and public policy expert who had pioneered open government applications during his tenure in the Greek government and who had just returned to Athens, Greece after a one-year break to attend a Masters' Degree in Boston, USA. Vlachos' focus on innovations in the public sector coincided with Schwarz's preparatory work on VouliWatch, hence they decided to cooperate, prepare a strategy plan, look for technical support and create a team aspiring to change the rules of parliamentary politics in Greece. Before long, the final line up had been completed in January 2014. Crowd Policy, a Greek start up whose founding members (Michael Psalidas, Giorgos Karamanolis) had prototyped and executed innovative applications for the Greek public administration (e.g. "Clarity" ("Diavgea" in Greek) program to promote transparency, "OpenGov" for open public consultations) were responsible for the development of the digital platform. Maria Nathanael (lawyer, current Chief of Communications) and Nadja Drakoula (lawyer, writer and communications specialist) took over all promotional and communications affairs and drafted a detailed social media plan. Irene Kostaki became the major content manager of the website and VouliWatch's official correspondent for paliamentary affairs. The team has been managed by Stefanos Loukopoulos. Together with Schwarz (international relations) and Vlachos (strategy and public policy), they decide on all matters that relate to the project, and its operational and economic development.
In early 2014, the team organized a series of open consultations and meetings, where legislators, policy makers, entrepreneurs, journalists and activists contributed with ideas and offered their generous support. In February 2014, the team invited all parliamentarians and their assistants to an informative meeting, during which both sides exchanged views and concerns on their future cooperation. Almost 1/5 of the total MP number was present, whereas no MP from the Communist Party ("KKE") or the Golden Dawn Party ever responded to the VouliWatch's calls to endorse the initiative or answer citizens' questions . The project was launched on March 16, 2014 and went viral on the same day within the Greek digital media . Loukopoulos, Vlachos, Schwarz and Drakoula have made considerable TV and radio appearances to promote the platform. For the Greek general election, the team decided to use part of their funds to expand the functions of the platform in an effort to inform citizens' on parties' agendas and new candidates. Having cultivated good relations with the NGO community and the open data movement in Greece, VouliWatch prepared a one-day session for Greek NGOs to lobby the Greek Parliament on issues related to environmental protection, social policies, welfare, homelessness, civic engagement, urban renewal, and more. On the foreign affairs front, the project endorsed the efforts of the Sunlight Foundation and OpeningParliament.org to promote parliamentary transparency, while it became a member of the 1st Forum for the Open Government Partnership in Greece in January 2015.
How It Works
Despite its focus on the Greek political system, the initiative welcomes participation by all citizens who are keen to explore the responsiveness of the Greek legislation-makers. Everyone can register as a member in order to ask questions, evaluate MP activity, raise issues and introduce new policy ideas.
The web app has 5 main functions:
- Ask the MPs / MEPs
- Crowdsource ideas
- Monitor MP voting behaviour
- The Observatory (live newsfeed directly from the Parliament)
- Issue of the Month (an online debate that results to a 'live' political lab)
And two 'special functions' were introduced for the 2015 general election:
- Policy Monitor (comparison and evaluation of parties' agendas)
- Candidate Watch (presentation and citizens' interaction with party candidates)
Analysis and Lessons Learned
As of January 2015, the website had 44,470 unique visitors, 1048 participants submitting 409 questions to MPs (receiving 50 MP answers) and 25 crowdsourced ideas.
Despite the existing digital divide, a widespread public skepticism against political institutions, the nascent status of open government in Greece and a non-responsive majority of Greek MPs, VouliWatch has managed to establish itself as a considerable open government and civic engagement organization in Greece since its launch in March 2014. Given the polarized political culture that favours criticism over positive contribution, the VouliWatch team invested most of its resources in user-friendly tools and social-media outreach in order to win the hearts and minds of the internet users as a credible, non-partisan and independent source of information that extends beyond the limits of online organizing. The team fostered partnerships both at the domestic and at the foreign level with foundations, NGOs and organizations to promote open government, transparency, accountability and civic empowerment in a more systematic fashion. It has also sought close cooperation with the Greek Parliament administration and the Ministry of Reform and e-Government and it managed to join the Forum of the Open Government Partnership in Greece that will be assessing the progress of openess reforms in the future. Having 'survived' three elections over a very thin time period (parliamentarian, European and presidential), VouliWatch seized the opportunity to experiment with new innovative tools and outreach methods in order to appeal to wider audiences, empower more citizens, produce credible information, create partnerships and pave new paths in digital democracy.
 Schwarz, A. and Vlachos, P. (2014). "VouliWatch: Crowd-sourcing the Greek Parliament", Challenges to Democracy blog, Harvard Ash Center. https://medium.com/challenges-to-democracy/vouliwatch-crowd-sourcing-the-greek-parliament-512816dc5812
 Barnets, N. (2014). Vouliwatch website helps make the birthplace of democracy more democratic", Ekathimerini.com. https://www.ekathimerini.com/society/163829/vouliwatch-website-helps-make-the-birthplace-of-democracy-more-democratic/
 Guerrino, F. (2014). "How Some Greek Geeks are boosting civic engagement in harsh times" Forbes. https://www.forbes.com/sites/federicoguerrini/2014/04/14...
 VouliWatch SlideShare presentation. "Disrupting Democracy with Technology" (Greek). https://www.slideshare.net/pkvlachos
Vouliwatch YouTube Channel (Greek)
Open Government in Greece (English)
Open Government Partnership (English)
Crowd Policy (English)
Sunlight Foundation (English)
Opening Parliament (Multilingual)
This entry was originally submitted as a case and was converted to a tool to meet Participedia's definitional standards.