Data

General Issues
Human Rights & Civil Rights
Media, Telecommunications & Information
Specific Topics
Gender Equality & Equity
Public Safety
Collections
LATINNO
Location
Quito
Provinz Pichincha
Ecuador
Scope of Influence
City/Town
Videos
Bájale al acoso
Ongoing
Yes
Purpose/Goal
Deliver goods & services
Spectrum of Public Participation
Not applicable or not relevant
Open to All or Limited to Some?
Open to All
General Types of Methods
Evaluation, oversight, and social auditing
Community development, organizing, and mobilization
General Types of Tools/Techniques
Collect, analyse and/or solicit feedback
Specific Methods, Tools & Techniques
SMS (Text Messaging)
Legality
Yes
Face-to-Face, Online, or Both
Online
Decision Methods
Not Applicable
Type of Organizer/Manager
Local Government
Evidence of Impact
Yes

CASE

"Stop the Harrassment" Hotline in Quito, Ecuador

October 4, 2020 Jaskiran Gakhal, Participedia Team
October 1, 2020 LATINNO
March 14, 2020 Jaskiran Gakhal, Participedia Team
March 5, 2020 LATINNO
General Issues
Human Rights & Civil Rights
Media, Telecommunications & Information
Specific Topics
Gender Equality & Equity
Public Safety
Collections
LATINNO
Location
Quito
Provinz Pichincha
Ecuador
Scope of Influence
City/Town
Videos
Bájale al acoso
Ongoing
Yes
Purpose/Goal
Deliver goods & services
Spectrum of Public Participation
Not applicable or not relevant
Open to All or Limited to Some?
Open to All
General Types of Methods
Evaluation, oversight, and social auditing
Community development, organizing, and mobilization
General Types of Tools/Techniques
Collect, analyse and/or solicit feedback
Specific Methods, Tools & Techniques
SMS (Text Messaging)
Legality
Yes
Face-to-Face, Online, or Both
Online
Decision Methods
Not Applicable
Type of Organizer/Manager
Local Government
Evidence of Impact
Yes

"Stop the Harrassment" is a hotline that allows citizens to report harassment cases in public transport in real time. After sending an SMS, a response system is activated prompting authorities to intervene promptly. The collaborative platform has prosecuted 43 complaints so far.

Problems and Purpose

"Stop the Harassment" (Span. Bájale al acoso) is a platform implemented by the local government of Quito, which enables citizens to report cases of sexual harassment in public transportation by sending an SMS with the word "harassment" and the bus ID to the authorities. Each report immediately activates a response mechanism that notifies the driver, who activates an alarm inside of the bus. Then, the Stop with Harassment's Brigade gets in touch with the victim within a maximum of 3 minutes, giving that person alternatives to file a complaint and receive protection. In the next stop or station, the Metropolitan police and a transport comptroller wait for the victim in order to offer their support. Since its implementation in 2017, this collaborative platform has received more than 1,500 complaints of sexual harassment, 43 of which have been taken to court and have lead to 10 guilty verdicts. Today, authorities are aiming to expand this service to districts outside of Quito.

Background History and Context

Organizing, Supporting, and Funding Entities

Participant Recruitment and Selection

Methods and Tools Used

SMS

What Went On: Process, Interaction, and Participation

Influence, Outcomes, and Effects

Analysis and Lessons Learned

See Also

SMS (Text Messaging) method

Information and Communications Technologies (ICT)

References

External Links

Bájale al acoso: envía un SMS al 6367: http://www.quitocultura.info/event/bajale-al-acoso/ 

Quito expuso el programa Bájale al Acoso en un foro en Argentina: http://www.elcomercio.com/actualidad/bajalealacoso-exposicion-foro-argentina-quito.html 

“Bájale al acoso“, la iniciativa estrella de Quito: https://www.dw.com/es/b%C3%A1jale-al-acoso-la-iniciativa-estrella-de-quito/a-43935049 

Notes