Data

General Issues
National Security
Specific Topics
Police
Community & Police Relations
Collections
LATINNO
Location
Venezuela
Scope of Influence
National
Links
http://ven911.gob.ve/
Videos
Presentan aplicación de patrullaje inteligente para celulares
Ongoing
Yes
Purpose/Goal
Deliver goods & services
Open to All or Limited to Some?
Open to All
General Types of Methods
Collaborative approaches
Community development, organizing, and mobilization
General Types of Tools/Techniques
Inform, educate and/or raise awareness
Specific Methods, Tools & Techniques
Crowdsourcing
Information and Communications Technologies (ICT)
Legality
Yes
Face-to-Face, Online, or Both
Online
Decision Methods
Not Applicable
Communication of Insights & Outcomes
New Media

CASE

Smart Patrol App

October 1, 2020 LATINNO
September 15, 2020 Jaskiran Gakhal, Participedia Team
April 10, 2020 Jaskiran Gakhal, Participedia Team
March 31, 2020 LATINNO
General Issues
National Security
Specific Topics
Police
Community & Police Relations
Collections
LATINNO
Location
Venezuela
Scope of Influence
National
Links
http://ven911.gob.ve/
Videos
Presentan aplicación de patrullaje inteligente para celulares
Ongoing
Yes
Purpose/Goal
Deliver goods & services
Open to All or Limited to Some?
Open to All
General Types of Methods
Collaborative approaches
Community development, organizing, and mobilization
General Types of Tools/Techniques
Inform, educate and/or raise awareness
Specific Methods, Tools & Techniques
Crowdsourcing
Information and Communications Technologies (ICT)
Legality
Yes
Face-to-Face, Online, or Both
Online
Decision Methods
Not Applicable
Communication of Insights & Outcomes
New Media

Smart Patrol is an app developed within the framework of "Ven911", the recent citizen security strategy of the Venezuelan government. The tool for citizen participation has aims to strengthen the crime monitoring activities of police units in the country.

Problems and Purpose

The Smart Patrol App (Span. Patrullaje Inteligente) is a smartphone app developed as a supporting tool for monitoring crime and security concerns within the framework of "Ven911", the recent citizen security strategy of the Venezuelan government. In 2019 the website ven911.gob.ve states that there are 2119 quadrants of peace nationwide. Each quadrant has a unit for smart patrolling (UPIs) that consists of eight officials, two motorcycles and a police car.

In order to use the app, citizens must download it to a phone with an active GPS connection. Through the application's "search" function, they can find UPIs in their areas and through the "SOS" function they can call one of them for immediate assistance or make a complaint. These complaints can include any crime related to burglary, drug trafficking, use of firearms, kidnapping, smuggling, gender violence and any other kind of issue affecting their communities. However, some articles in national as well as international press have reported that the successful implementation of this participatory mechanism would have to rely heavily on citizens trusting the efficiency of the citizen security system.

Background History and Context

In January 2014, the app was launched as a tool for citizen participation with the purpose of strengthening the smart patrolling (lit. Patrullaje Inteligente) activities of police units in the "quadrants of peace". At first, the strategy was put in practice only within five districts in Caracas. Over the years the government has widened the scope of the activities of the security corps to other areas of the country as well, prioritising geographical regions according to their population density, topography and crime incidence.

Organizing, Supporting, and Funding Entities

Participant Recruitment and Selection

Methods and Tools Used

What Went On: Process, Interaction, and Participation

Influence, Outcomes, and Effects

Analysis and Lessons Learned

See Also

Information and Communications Technologies (ICT)

References

External Links

Notitarde - APP del Patrullaje Inteligente ya está disponible

Radio Mundial - Disponible aplicación móvil Patrullaje Inteligente Ven911 para realizar denuncias

InSight Crime - Venezuela lanza aplicación para agilizar la respuesta de la policía

https://altadensidad.com/en-venezuela-descarga-gratis-la-aplicacion-de-patrullaje-inteligente/

http://www.conatel.gob.ve/nuevas-tecnologias-fortalecen-patrullaje-inteligente-en-todo-el-pais/

Damosco - Descarga la APP: Patrullaje Inteligente

http://www.noticiasjr.com/patrullaje-inteligente-no-logra-reducir-la-delincuencia/

Notes